FAQ
Your beauty, your method. Find answers to common questions about shopping with Beauty Method and caring for your hair essentials.
What can I shop at Beauty Method?
Discover hair styling tools and everyday hair accessories, including our automatic curler, satin bonnets, sectioning clips and more. Browse our full collection to see what’s currently available.
How do I place an order?
Choose your products, select any available options and add them to your cart. When you’re ready, open your cart and proceed to checkout to enter your delivery details and complete your order. Check your email address and delivery address before paying.
Where can I check delivery costs and information?
Your applicable delivery options and charges are shown at checkout before you pay. For more information about delivery to your area, please contact us before placing your order.
How can I check on my order?
Check your order confirmation email for your order details and any delivery updates you receive. If you need help, contact us with your order number so we can assist.
Can I change my order or delivery address?
Contact us as soon as possible with your order number and the change you’d like to make. Changes depend on how far your order has progressed and cannot be guaranteed.
Where can I find product instructions?
Check the product page and the instructions supplied with your item for guidance on use and care. Follow the safety instructions for electrical styling tools. If you’re unsure about a product, ask us before using it.
What if my item arrives damaged or incorrect?
Please contact us promptly with your order number, a description of the issue and clear photos of the item and packaging. This helps us review the issue and advise you on the next steps.
What is your returns policy?
Please read our returns and refund policy for the conditions and process that apply to your purchase. Contact us if you need help before sending an item back.
We’re here to help with your Beauty Method order. Get in touch.